Privacy Policy

MediSure Solution is a healthcare IT services and technology company.

Registered Locations

We may collect the following types of information:

A. Information You Provide Directly

When you fill out a form, contact us, or communicate with us, we may collect:

• First name and last name
• Email address
• Phone number
• Job title and organization name
• Inquiry type and message content
• Payment method details related to bank transfers or Payoneer
• Any other information you choose to provide

B. Information Collected Automatically

When you use our website, we may collect certain technical and usage information automatically, such as:

• IP address, browser type, and device type
• Operating system
• Pages visited and time spent on pages
• Referral source
• General website activity and usage patterns

C. Analytics Data

We use Google Analytics to understand how visitors use our website, improve performance, and make better decisions about content and user experience.

We collect information in the following ways:

• When you submit a contact or inquiry form
• When you email or call us
• When you browse our website
• Through cookies and analytics technologies
• Through your direct communications with our team

We may use your information to:

• Respond to inquiries and requests
• Communicate with you about our services or solutions
• Route your message to the right team
• Provide customer support
• Improve our website, content, and user experience
• Monitor website performance and visitor activity
• Maintain security and prevent misuse
• Comply with legal, regulatory, and contractual obligations
• Protect our rights, business, systems, and users

MediSure Solution does not intend to collect Protected Health Information, medical records, or patient treatment information through its public website contact forms.

If information is submitted in error, we may take reasonable steps to secure it, limit access, and handle it appropriately.

Our website may use cookies and similar technologies to support site functionality, remember preferences, and measure traffic and usage trends.

We use Google Analytics to help us understand:

• How visitors find our website
• Which pages are visited
• How users interact with content
• General engagement and performance trends

You can control cookies through your browser settings. You may also be able to limit analytics tracking through browser tools or extensions. Disabling some cookies may affect how parts of the site function.

We do not sell your personal information.

We may share information in limited situations, including:

• With service providers that help us operate our website or business
• With analytics providers, such as Google Analytics
• With payment-related providers or financial institutions, where needed to process bank transfers or Payoneer transactions
• With professional advisors, where needed
• When required by law, regulation, subpoena, or legal process
• To protect our rights, systems, users, or business
• In connection with a merger, acquisition, restructuring, or sale of assets

Any sharing is limited to what is reasonably necessary for the purpose involved.

MediSure Solution operates across the United States, the United Arab Emirates, and Canada, and may serve users in other regions as well. Because of this, the information you provide may be processed, stored, or accessed in countries other than the one where you are located.

By using our website or submitting your information, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your home country.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to your inquiry
• Maintaining business records
• Improving services and website performance
• Meeting legal, compliance, tax, accounting, or contractual requirements
• Resolving disputes and enforcing agreements

When information is no longer needed, we may delete it, anonymize it, or securely store it only as required by law or legitimate business need.

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, misuse, loss, or alteration.

These safeguards may include:

• Access controls
• Monitoring and logging
• Encryption where appropriate
• Internal security practices
• Vendor and system oversight

No website, email transmission, or online platform can be guaranteed to be fully secure. Because of that, you should use care when deciding what information to send online.

Depending on where you live, you may have privacy rights under applicable law. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request the deletion of information, where allowed
• Object to or limit certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain communications

To make a privacy request, contact us at info@medisuresolution.com. We may need to verify your identity before completing your request.

If you receive marketing or promotional messages from us, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us directly.

Even if you opt out of marketing messages, we may still send service-related or administrative communications when necessary.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy, security, or content practices of third-party sites. Once you leave our website, your information is governed by that third party's own terms and privacy practices.

Our website and services are intended for business, professional, and organizational use. They are not directed to children under 13, and we do not knowingly collect personal information from children through our public website.

If you believe a child has submitted personal information to us, contact us so we can review and address the situation.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact:

Our Offices