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Healthcare
IT Services and Solutions

Secure, compliant, and always-on technology support for healthcare organizations.

Healthcare systems can’t afford downtime. We deliver healthcare IT services and solutions that keep clinical systems stable, data connected, and teams focused on patient care.

Healthcare IT Services and Solutions Built for Daily Care Delivery

You need IT that works during peak hours, after-hours, and across every location. Our healthcare IT services and solutions support clinical systems, infrastructure, and daily operations with clear processes and dependable coverage.

What you can expect

  • Faster issue detection and response

  • Stable systems for care teams and admin staff

  • Clear SLAs with defined response targets

  • Security practices designed for supporting HIPAA compliance

Healthcare IT services and clinical system support

What We Do

We organize services into clear groups so you can find what you need fast. Each area below supports the full scope of healthcare IT services and solutions for modern healthcare operations.

24/7 Managed IT Services

Comprehensive around-the-clock IT support ensuring your healthcare operations run smoothly without interruption.

EHR Support & Integrations

Expert support and seamless integration services for your Electronic Health Record systems.

Network & Infrastructure Management

End-to-end network and infrastructure solutions designed for healthcare environments.

Server Support & Management

Comprehensive server solutions ensuring optimal performance, security, and reliability.

Legacy Migration & Data Services

Seamless migration and data extraction services to modernize your healthcare IT infrastructure.

How We Work

We keep service delivery predictable and easy to follow.

1

Assess

Identify critical systems and downtime limits

2

Monitor

Detect issues early and track system health

3

Respond

Resolve incidents with structured escalation paths

4

Improve

Reduce repeat issues through tuning and automation

Compliance and Security

Security and compliance are built into everything we do. Our healthcare IT services and solutions are designed to support HIPAA compliance across infrastructure, systems, and data workflows.

Supporting HIPAA Compliance

Infrastructure and data handling procedures

End-to-End Encryption

For data transmission and storage

Comprehensive Audit Trails

With continuous monitoring

Role-Based Access Controls

And regular security assessments

Healthcare data privacy and security

Why MediSure

You’re not just looking for IT tasks. You’re looking for stable operations.

  • Healthcare-focused service delivery
  • Always-on monitoring and support coverage
  • Integration expertise across HL7 and FHIR needs
  • Clear escalation paths and SLA-driven workflows
  • Support that scales as your teams and systems grow

24/7

Support Coverage

<15min

Response Time

Who We Support

MediSure Solution offers specialized healthcare IT services and support for a variety of industries, ensuring each sector’s unique needs are met with secure, efficient, and compliant technology. Here’s how we help:

Hospitals

Hospitals

Secure IT systems ensuring uptime, data safety, and smooth healthcare operations.

Medical Centers

Medical Centers

Modernizing IT systems for flexibility and reliability in patient care.

Medical Laboratories

Medical Laboratories

Faster, more reliable results with IT systems ensuring accuracy and compliance.

Pharmaceutical and Biotech Companies

Pharmaceutical and Biotech Companies

Intelligent IT systems for secure data, compliance, and global collaboration.

Healthcare Product Companies

Healthcare Product Companies

Enhancing security, improving workflows, and ensuring smooth operations.

Healthcare Startups

Healthcare Startups

Empowering startups with secure, efficient IT infrastructure.

Pharmacy Chains & Specialty Pharmacies

Pharmacy Chains & Specialty Pharmacies

Managing and securing critical IT systems for enhanced performance.

Orthopedic Centers

Orthopedic Centers

Optimizing IT systems to improve patient care and reliability.

Digital Health & Wearable-Tech Startups

Digital Health & Wearable-Tech Startups

Providing secure IT systems that drive innovation and support scalable growth.

Frequently Asked
Questions

Get answers to common questions about our 24/7 healthcare IT support services, staffing, processes, and service capabilities.

We support major platforms through dedicated EHR Support Services, including Cerner Support, Athena EHR Support, and eClinicalWorks Support, with a focus on stability, performance, and workflow continuity.

Yes. Our EHR Integration Services include Cerner EHR Integration and Custom HL7 / FHIR Interfaces Development to support secure, accurate healthcare data exchange and system interoperability.

We at MediSure use Remote Monitoring and Alerting to detect issues early and reduce disruption. When needed, our Incident Response and Ticket Escalation processes help ensure critical issues are handled within defined service expectations.

We follow processes designed for supporting HIPAA compliance, including encryption for data in transit and at rest, access controls, continuous monitoring, and audit-ready logging. Security practices apply across our services and products.

Yes. Our Network & Infrastructure Management services support healthcare organizations with multiple sites by improving visibility, performance, and reliability across networks, infrastructure, and connected systems.

Yes. We use defined service expectations for response and escalation so support stays predictable and easy to manage. This aligns well with SLA Management and Ticket Escalation workflows.

Ready to Get Started?

If you want healthcare IT services and solutions that reduce downtime and support stable operations, we’re ready to help you plan next steps and move forward with confidence.

Call us now: +1 (951) 622-8126